What this app collects, what it makes public, what never leaves your phone, and how to get any of it deleted.
Love Failures for Android (com.myinnos.lovefailures), published by MyInnos.
Item by item, with where each one comes from and where it ends up.
Display name, email address, profile photo URL and Google account id, handed over by Google Sign In when you choose to sign in.
Goes to: your phone, and onto every view you post.Male or female, which you pick once during setup. There is currently no other option and no way to change it later, which we know is a limitation.
Goes to: your phone, your posts, and the running totals the app shows.The text itself, plus a timestamp.
Goes to: our database, and the public feed.Recorded against your account id on the post you hearted, which is how the count is worked out.
Goes to: our database.Device brand and model code, Android version, the app's version number, and your device's Android ID. Collected automatically each time you post, so we can reproduce bugs and identify abuse coming from one device.
Goes to: the same database record as the view itself.Stack traces when the app fails, timings for how long screens take, and counts of which screens get opened.
Goes to: Google, via Firebase Crashlytics, Performance Monitoring and Analytics.Collected by the ads SDK, along with which ads were shown and tapped.
Goes to: Google, for serving and measuring ads.Generated by your device so we can send notifications.
Goes to: Google, via Firebase Cloud Messaging.Your views, your display name, your gender and your hearts are shown to every other user. That is the point of the app. Assume anything you type is permanent and public.
The rest of what is stored on that record, your email address, your device's Android ID and your device details, is never displayed anywhere in the app. It does sit in the same database entry as the view.
Our database currently grants read access to any signed-in user of the app, not only to the person who wrote a given record. The app itself never shows you anyone else's email address or device details, but somebody technical enough to query the database directly could read them.
That is more access than this app needs and tightening it is on our list. Until it is done, treat your email address as visible rather than private, and do not put anything in a view that you would not want permanently attached to it.
Signing out clears all three, including your blocked list.
The app includes the following, each with its own privacy policy:
All of these are Google services, covered by the Google Privacy Policy. Ads may be personalised using your advertising identifier, which you can reset or delete in Android Settings under Privacy, then Ads.
For clarity, because an earlier version of this policy said otherwise: this app does not use OneSignal, and it sends nothing to any server outside Google's.
Reporting a view opens your own email app with the message already written and addressed to us. It contains the reported text and the author's internal id, message id and display name, and it arrives from your email address, so we can see who reported it. The author is never told who reported them.
A person reads every report. Views that break the rules are removed and repeat offenders lose access. Nothing is decided automatically.
This app is not for anyone under 13 and is not designed or marketed for children. We do not knowingly collect their data. If you believe a child has signed up, email us and we will remove the account and its posts.
Email love@myinnos.in from the address you signed in with and tell us what to remove: specific views, or all of them. Deleting a record removes the text along with the name, email, gender and device fields stored on it.
This is a manual process rather than a button in the app, and we would rather say so than imply otherwise. Allow us a few days. Crash and analytics data held by Google follows Google's own retention periods and we cannot delete it for you.
Traffic between the app and our database is encrypted in transit. Beyond that, see the note under Who can see what. No app can promise that storage or transmission is completely secure, and this one is not going to pretend otherwise.
We will update this page whenever the app changes what it collects. This version was written by going through the app's source code field by field, which is why it is longer, and less flattering, than the one it replaces.
love@myinnos.in for anything on this page: questions, deletion requests, or to tell us something here is wrong.